Bilbobus App for efficient mobility in Bilbao

This project belongs to the Mobility Area of ​​the Bilbao City Council

Mobility Solutions

The city of Bilbao requires to have communication channels for users that contain all the information related to the Bilbao urban bus, or “Bilbobus”.

The first version on Android and iOS was published in June 2015. Over the years, the complexity of data management at source and the evolution of the different functionalities that could be offered to the user have grown until reaching the current public version.

It currently has almost 60,000 downloads on Android and iOS.


Bilbobus public transport app

The main functionalities of the application are:

  • Check waiting times and location on a map of nearby stops
  • Saving favorite stops and lines
  • Listen to waiting times at bus shelters via Bluetooth
  • Complete information on all line types
  • Sending push notifications about changes in the service or conditions in lines and stops
  • Publication of information campaign at the request of the Area


Route planner in the transportation app

One of the most anticipated features that has taken a lot of work is the route planner that combines bus routes and walking routes.

It allows you to plan times by marking the time, but it also gives the possibility of marking if you want to “arrive before x” moment.

On the other hand, it gives you guidelines for the different types of routes that allow you to make more personalized decisions such as:

  • Routes where you can walk for less time
  • Fastest route
  • Route with fewer transfers

Universal accessibility

The application has been designed and developed to be used by the greatest number of people. Therefore a series of developments have been implemented to be able to use the app in different scenarios and with different vision, understanding and hearing capabilities.

The evolution of mobile apps is a constant work that allows us to see the needs of users and apply them little by little as they arise.

In this case, the new app version has been very far-reaching, since it has undergone a complete renovation since, in addition to the visual part, it required an update of the technological base.

Download the app

Consíguelo en el App Store Disponible en Google Play

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